No Worry Guarantee
"My order never arrived or arrived damaged!" Don't worry, because all orders placed on BackyardPeaks.com are backed by our No Worry Guarantee. Any shipment(s) that never arrive or are delivered with defects, are guaranteed to be replaced or refunded. Please have picture(s) of defects and your order number ready when reaching out via email.
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.